Privacy Policy/Terms & Conditions

Westhouse Events is committed to protecting your privacy. This Privacy Policy describes how we collect, use, and disclose your personal information in compliance with the Cellular Telecommunications Industry Association (CTIA) guidelines.

1. Information We Collect

We may collect the following types of information:

  • Personal Information: Name, phone number, email address, billing details, and other information you provide when booking our services.

  • Device & Usage Information: IP address, browser type, and interactions with our website.

  • SMS Communications: If you opt into our text messaging services, we may collect and store messages exchanged between you and our business.

2. How We Use Your Information

We use the information we collect to:

  • Provide and manage our event rental and party planning services.

  • Send booking confirmations, updates, and promotional messages (if opted-in).

  • Improve our website and customer experience.

  • Comply with legal requirements and enforce our terms.

  • You may receive messages weekly or monthly. 'Text HELP for assistance' to seek help or more information.

3. SMS Consent & Opt-Out

  • By providing your phone number, you consent to receive text messages from us related to your bookings, promotions, and oth business updates.

  • You may opt out at any time by replying STOP to any message.

  • Standard message and data rates may apply.

4. Data Sharing & Disclosure

We do not share your mobile information with third parties for marketing purposes.

Access to personal data is restricted to authorized personnel only and that regular audits are conducted to ensure compliance with data protection policies.

5. Data Security

We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure.

6. Retention of Information

We retain your information only as long as necessary to provide our services or comply with legal obligations.

7. Your Rights & Choices

  • Access & Update: You may request to review or update your personal information.

  • Opt-Out of Marketing Communications: Unsubscribe from promotional emails or messages at any time.

  • Delete Your Data: Request deletion of your personal information where applicable by law.

8. Children's Privacy

Our services are not directed at children under 13, and we do not knowingly collect their personal information.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on our website with an updated effective date.

10. Contact Us

For any questions or concerns regarding SMS communications, please contact us at:

143 Citation Court

Homewood, AL 35209

205.543.8074